/* Support Chat Widget */
#support-chat-root {
    position: fixed;
    right: 16px;
    bottom: calc(90px + env(safe-area-inset-bottom, 0px));
    z-index: 100050;
    font-family: Montserrat, -apple-system, Segoe UI, Roboto, sans-serif;
}

.sc-fab {
    display: none !important;
}

.sc-panel {
    position: fixed;
    inset: 0;
    width: 100vw;
    height: 100dvh;
    height: 100vh;
    max-width: none;
    max-height: none;
    background: #0d1114;
    border: none;
    border-radius: 0;
    box-shadow: none;
    display: flex;
    flex-direction: column;
    overflow: hidden;
    z-index: 100060;
    padding-top: env(safe-area-inset-top, 0px);
    padding-bottom: 0;
}

.sc-panel[hidden] { display: none !important; }

body.sc-chat-open {
    overflow: hidden !important;
    touch-action: none;
}

#support-chat-root.is-open .sc-fab {
    display: none !important;
}

.sc-header {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 14px 14px 12px;
    background: linear-gradient(180deg, rgba(255,255,255,0.04), transparent);
    border-bottom: 1px solid rgba(255,255,255,0.06);
    flex-shrink: 0;
}

.sc-header-logo {
    width: 36px;
    height: 36px;
    border-radius: 10px;
    object-fit: contain;
    background: #12181c;
}

.sc-header-text { flex: 1; min-width: 0; }
.sc-header-title {
    margin: 0;
    color: #fff;
    font-size: 14px;
    font-weight: 700;
    display: flex;
    align-items: center;
    gap: 6px;
}
.sc-header-title .sc-verified {
    color: var(--ci-primary-color, #FF6A00);
    font-size: 12px;
}
.sc-header-sub {
    margin: 2px 0 0;
    color: rgba(255,255,255,0.55);
    font-size: 11px;
}

.sc-icon-btn {
    width: 32px;
    height: 32px;
    border-radius: 8px;
    border: 1px solid rgba(255,255,255,0.08);
    background: rgba(255,255,255,0.04);
    color: #fff;
    cursor: pointer;
    display: inline-flex;
    align-items: center;
    justify-content: center;
}

.sc-body {
    flex: 1;
    overflow-y: auto;
    padding: 12px;
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.sc-welcome {
    background: #14191d;
    border: 1px solid rgba(255,255,255,0.06);
    border-radius: 14px;
    padding: 14px;
    text-align: center;
}

.sc-welcome h3 {
    margin: 0 0 6px;
    color: #fff;
    font-size: 15px;
}
.sc-welcome p {
    margin: 0;
    color: rgba(255,255,255,0.6);
    font-size: 12px;
    line-height: 1.4;
}

.sc-headset {
    width: 64px;
    height: 64px;
    margin: 8px auto 12px;
    border-radius: 999px;
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--ci-primary-color, #FF6A00);
    border: 2px solid color-mix(in srgb, var(--ci-primary-color, #FF6A00) 50%, transparent);
    box-shadow: 0 0 24px color-mix(in srgb, var(--ci-primary-color, #FF6A00) 25%, transparent);
    font-size: 26px;
}

.sc-badges {
    display: grid;
    grid-template-columns: repeat(3, 1fr);
    gap: 6px;
    margin-top: 12px;
}
.sc-badge {
    background: rgba(0,0,0,0.35);
    border: 1px solid rgba(255,255,255,0.06);
    border-radius: 10px;
    padding: 8px 4px;
    font-size: 9px;
    color: rgba(255,255,255,0.75);
    line-height: 1.25;
}
.sc-badge i {
    display: block;
    margin-bottom: 4px;
    color: var(--ci-primary-color, #FF6A00);
    font-size: 12px;
}

.sc-status {
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 10px 12px;
    border-radius: 12px;
    background: rgba(16, 185, 129, 0.08);
    border: 1px solid rgba(16, 185, 129, 0.2);
}
.sc-dot {
    width: 8px;
    height: 8px;
    border-radius: 999px;
    background: #FF6A00;
    box-shadow: 0 0 8px #FF6A00;
}
.sc-status strong { color: #fff; font-size: 12px; display: block; }
.sc-status span { color: rgba(255,255,255,0.55); font-size: 11px; }

.sc-secure {
    display: flex;
    gap: 10px;
    align-items: flex-start;
    padding: 10px 12px;
    border-radius: 12px;
    background: color-mix(in srgb, var(--ci-primary-color, #FF6A00) 8%, transparent);
    border: 1px solid color-mix(in srgb, var(--ci-primary-color, #FF6A00) 22%, transparent);
}
.sc-secure i { color: var(--ci-primary-color, #FF6A00); margin-top: 2px; }
.sc-secure strong { color: #fff; font-size: 12px; display: block; }
.sc-secure span { color: rgba(255,255,255,0.6); font-size: 11px; line-height: 1.35; }

.sc-subjects-label {
    color: rgba(255,255,255,0.7);
    font-size: 12px;
    font-weight: 600;
    margin: 4px 2px 0;
}
.sc-subjects {
    display: flex;
    gap: 8px;
    overflow-x: auto;
    padding-bottom: 2px;
    scrollbar-width: none;
}
.sc-subjects::-webkit-scrollbar { display: none; }
.sc-subject {
    flex: 0 0 auto;
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 8px 12px;
    border-radius: 999px;
    border: 1px solid rgba(255,255,255,0.1);
    background: #14191d;
    color: #fff;
    font-size: 12px;
    font-weight: 600;
    cursor: pointer;
}
.sc-subject i { color: var(--ci-primary-color, #FF6A00); font-size: 11px; }
.sc-subject:hover { border-color: color-mix(in srgb, var(--ci-primary-color, #FF6A00) 45%, transparent); }

.sc-messages {
    display: flex;
    flex-direction: column;
    gap: 8px;
    margin-top: 4px;
}

.sc-msg {
    max-width: 85%;
    padding: 9px 12px;
    border-radius: 14px;
    font-size: 13px;
    line-height: 1.4;
    word-break: break-word;
}
.sc-msg small {
    display: block;
    margin-top: 4px;
    opacity: 0.55;
    font-size: 10px;
}
.sc-msg--user {
    align-self: flex-end;
    background: var(--ci-primary-color, #FF6A00);
    color: #111111;
    border-bottom-right-radius: 4px;
}
.sc-msg--agent {
    align-self: flex-start;
    background: #1a2126;
    color: #fff;
    border: 1px solid rgba(255,255,255,0.06);
    border-bottom-left-radius: 4px;
}
.sc-msg--system {
    align-self: center;
    background: transparent;
    color: rgba(255,255,255,0.5);
    font-size: 11px;
    text-align: center;
    max-width: 95%;
    padding: 4px 8px;
}

.sc-login {
    text-align: center;
    padding: 20px 12px;
}
.sc-login p { color: rgba(255,255,255,0.7); font-size: 13px; margin-bottom: 12px; }
.sc-login-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    padding: 10px 18px;
    border-radius: 999px;
    background: var(--ci-primary-color, #FF6A00);
    color: #111111;
    font-weight: 700;
    font-size: 13px;
    text-decoration: none;
    border: none;
    cursor: pointer;
}

.sc-prechat {
    display: flex;
    flex-direction: column;
    gap: 10px;
}
.sc-field {
    display: flex;
    flex-direction: column;
    gap: 6px;
}
.sc-field span {
    color: rgba(255,255,255,0.72);
    font-size: 12px;
    font-weight: 700;
}
.sc-field input {
    width: 100%;
    height: 44px;
    border-radius: 12px;
    border: 1px solid rgba(255,255,255,0.1);
    background: #14191d;
    color: #fff;
    padding: 0 12px;
    font-size: 14px;
    outline: none;
}
.sc-field input:focus {
    border-color: color-mix(in srgb, var(--ci-primary-color, #FF6A00) 70%, transparent);
}
.sc-form-error {
    margin: 0;
    color: #ff8d8d;
    font-size: 12px;
}
.sc-start {
    height: 46px;
    border: 0;
    border-radius: 999px;
    background: var(--ci-primary-color, #FF6A00);
    color: #111111;
    font-weight: 800;
    font-size: 14px;
    cursor: pointer;
}
.sc-start:disabled {
    opacity: 0.6;
    cursor: default;
}
.sc-visitor {
    display: grid;
    gap: 8px;
    padding: 12px;
    border-radius: 14px;
    background: #14191d;
    border: 1px solid rgba(255,255,255,0.06);
}
.sc-visitor div {
    display: flex;
    flex-direction: column;
    gap: 2px;
}
.sc-visitor span {
    color: rgba(255,255,255,0.45);
    font-size: 11px;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.04em;
}
.sc-visitor strong {
    color: #fff;
    font-size: 14px;
    font-weight: 700;
    word-break: break-word;
}

.sc-footer {
    border-top: 1px solid rgba(255,255,255,0.06);
    padding: 10px 10px calc(10px + env(safe-area-inset-bottom, 0px));
    background: #0b0f12;
    flex-shrink: 0;
}
.sc-input-row {
    display: flex;
    gap: 8px;
    align-items: center;
}
.sc-file-input {
    position: absolute;
    width: 1px;
    height: 1px;
    opacity: 0;
    overflow: hidden;
    pointer-events: none;
}
.sc-attach {
    width: 42px;
    height: 42px;
    border-radius: 999px;
    border: 1px solid rgba(255,255,255,0.12);
    background: #14191d;
    color: var(--ci-primary-color, #FF6A00);
    cursor: pointer;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
    font-size: 16px;
}
.sc-attach:hover {
    border-color: color-mix(in srgb, var(--ci-primary-color, #FF6A00) 45%, transparent);
    background: #1a2126;
}
.sc-preview {
    position: relative;
    display: inline-flex;
    margin: 0 0 8px;
    max-width: 140px;
}
.sc-preview img {
    width: 140px;
    height: 100px;
    object-fit: cover;
    border-radius: 12px;
    border: 1px solid rgba(255,255,255,0.12);
    display: block;
}
.sc-preview-remove {
    position: absolute;
    top: -6px;
    right: -6px;
    width: 24px;
    height: 24px;
    border: none;
    border-radius: 999px;
    background: #ff3b5c;
    color: #fff;
    cursor: pointer;
    display: grid;
    place-items: center;
    font-size: 11px;
}
.sc-msg-image-link {
    display: block;
    margin: 0 0 6px;
}
.sc-msg-image {
    display: block;
    max-width: min(220px, 70vw);
    max-height: 220px;
    width: auto;
    height: auto;
    border-radius: 10px;
    object-fit: cover;
}
.sc-input {
    flex: 1;
    min-width: 0;
    height: 42px;
    border-radius: 12px;
    border: 1px solid rgba(255,255,255,0.1);
    background: #14191d;
    color: #fff;
    padding: 0 12px;
    font-size: 13px;
    outline: none;
}
.sc-input:focus {
    border-color: color-mix(in srgb, var(--ci-primary-color, #FF6A00) 50%, transparent);
}
.sc-send {
    width: 42px;
    height: 42px;
    border-radius: 999px;
    border: none;
    background: var(--ci-primary-color, #FF6A00);
    color: #111111;
    cursor: pointer;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
}
.sc-send:disabled { opacity: 0.5; cursor: not-allowed; }

.sc-legal {
    margin-top: 8px;
    text-align: center;
    color: rgba(255,255,255,0.35);
    font-size: 10px;
}
.sc-legal a { color: var(--ci-primary-color, #FF6A00); text-decoration: none; }

.footer-support-live-btn {
    margin-top: 18px;
    width: min(420px, calc(100% - 32px));
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 10px;
    padding: 14px 22px;
    border: none;
    border-radius: 999px;
    background: var(--ci-primary-color, #FF6A00);
    color: #111111;
    font-size: 16px;
    font-weight: 800;
    letter-spacing: 0.02em;
    cursor: pointer;
    box-shadow: 0 8px 24px color-mix(in srgb, var(--ci-primary-color, #FF6A00) 35%, transparent);
}
.footer-support-live-btn i { font-size: 18px; }
.footer-support-live-btn:hover { filter: brightness(1.05); }

@media (max-width: 480px) {
    #support-chat-root {
        right: 12px;
        bottom: calc(84px + env(safe-area-inset-bottom, 0px));
    }
}